Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"b65d4cb713d6d91e63c2c8dc6cc045a75152608a_lout","branding":{"id":"4","key":"opts","name":"One Pick Tipping Service Desk","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/10","theme":{"headerBGColor":"#d52927","headerLinkColor":"#ffffff","headerLinkHoverColor":"#701b1a","headerLinkHoverBGColor":"#701b1a","headerBadgeColor":"#701b1a"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#dd4c21","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"opts","projectId":10013,"serviceDeskId":4,"name":"One Pick Tipping Service Desk","description":"<p>Welcome! You can raise a request for One Pick Tipping Service Desk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","reqTypes":[{"id":"26","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10624,"iconUrl":"https://interapptive.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10624","groups":[9],"key":""},{"id":"28","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10637,"iconUrl":"https://interapptive.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10637","groups":[9],"key":""},{"id":"30","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10633,"iconUrl":"https://interapptive.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10633","groups":[9],"key":""},{"id":"32","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10627,"iconUrl":"https://interapptive.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10627","groups":[9],"key":""},{"id":"25","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10608,"iconUrl":"https://interapptive.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10608","groups":[9],"key":""},{"id":"29","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10615,"iconUrl":"https://interapptive.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10615","groups":[],"key":""}],"reqGroups":[{"id":9,"name":"General"}],"orderMapping":{"9":[25,26,28,30,32]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"8bb5c887-0bb1-38e5-b56d-2982ccf04b55","appLinkName":"System Confluence","appLinkUrl":"https://interapptive.atlassian.net/wiki","spaceKey":"OPTS","spaceName":"One Pick Tipping Service Desk","spaceUrl":"https://interapptive.atlassian.net/wiki/spaces/OPTS","isServer":false},"labels":[],"projectKey":"OPTS","serviceDeskId":4,"kbLinkDomainURLs":["https://interapptive.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"OPTS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMGJjZTVjNC0xZDExLTQ3MDEtYWM5YS1lYWFhNDRiNzYzZGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzM0NDM3OTcsIm5iZiI6MTc3MzQ0MjU5NywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.PgGIkbS6ChUFGvb-CNW1mmmflmp3Y12X-jOGbJu5I7c","targetCollection":"upload-project-10013","endpointUrl":"https://api.media.atlassian.com","clientId":"a0bce5c4-1d11-4701-ac9a-eaaa44b763dc","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":28,"projectId":10013,"issueType":{"id":"10136","name":"Support"},"form":{"name":"Other questions","descriptionHtml":"","callToAction":"Other questions","intro":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","instructions":"","icon":10637,"iconUrl":"https://interapptive.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10637","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/28","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/28","calendarParams":{"firstDay":0,"date":"2026-03-14T09:56:37+1100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"8bb5c887-0bb1-38e5-b56d-2982ccf04b55","appLinkName":"System Confluence","appLinkUrl":"https://interapptive.atlassian.net/wiki","spaceKey":"OPTS","spaceName":"One Pick Tipping Service Desk","spaceUrl":"https://interapptive.atlassian.net/wiki/spaces/OPTS","isServer":false},"labels":[],"projectKey":"OPTS","serviceDeskId":4,"kbLinkDomainURLs":["https://interapptive.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMGJjZTVjNC0xZDExLTQ3MDEtYWM5YS1lYWFhNDRiNzYzZGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzM0NDM3OTcsIm5iZiI6MTc3MzQ0MjU5NywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.PgGIkbS6ChUFGvb-CNW1mmmflmp3Y12X-jOGbJu5I7c","targetCollection":"upload-project-10013","endpointUrl":"https://api.media.atlassian.com","clientId":"a0bce5c4-1d11-4701-ac9a-eaaa44b763dc","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}